Your privacy matters to us. This Privacy Policy explains how luk789 collects, uses, stores, and protects your personal information when you use our platform.
Last Updated: January 1, 2026At luk789, we take data privacy seriously. Here are the core principles that guide how we handle your personal information.
All data transmitted between your device and the luk789 platform is protected using industry-standard SSL/TLS encryption. Your personal and financial information is stored in secured, access-controlled environments.
luk789 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the luk789 platform and services.
As a luk789 member, you have the right to access, correct, and request deletion of your personal data. You can manage your communication preferences and data settings directly through your account.
luk789 processes personal data in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymized.
In the unlikely event of a data breach that affects your personal information, luk789 will notify affected members and the relevant regulatory authorities in accordance with applicable legal requirements and within prescribed timeframes.
luk789 ("luk789," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who use the luk789 online gaming platform available at luk789.app (the "Platform"). This Privacy Policy ("Policy") describes how luk789 collects, uses, discloses, stores, and protects personal information in connection with your use of the Platform and any related services.
This Policy is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable Philippine laws and regulations governing the processing of personal data. By registering for a luk789 account or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the luk789 Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
luk789 collects personal data that you provide directly to us, data generated through your use of the Platform, and data obtained from third parties where permitted by law. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Provided by you during registration or KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you during registration or account updates |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Provided by you when making deposits or withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session data | Automatically collected when you use the Platform |
| Usage Data | Betting history, game preferences, login timestamps, pages visited | Automatically collected through Platform activity |
| Communications Data | Support chat transcripts, emails, feedback submissions | Collected when you contact luk789 support |
2.1 Sensitive Personal Information. luk789 may collect sensitive personal information, such as government ID numbers, where required for identity verification and anti-money laundering compliance. Such data is handled with heightened security measures and is processed only to the extent necessary for the stated purpose.
2.2 Voluntary Provision. Where the provision of personal data is voluntary, you may choose not to provide it; however, this may limit your ability to access certain features or services on the luk789 Platform.
luk789 uses your personal data for the following purposes:
luk789 processes your personal data on the following legal bases:
5.1 luk789 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
5.2 Any third party with whom luk789 shares personal data is required to maintain appropriate technical and organizational security measures and to process such data only for the purposes specified by luk789.
6.1 luk789 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit the Platform.
6.2 The types of cookies used by luk789 include:
6.3 You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the luk789 Platform.
7.1 luk789 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your membership and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
7.2 Specifically, luk789 retains:
7.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with luk789's data disposal procedures.
8.1 Under the Data Privacy Act of 2012 and applicable Philippine law, you have the following rights with respect to your personal data held by luk789:
8.2 To exercise any of the above rights, please contact luk789 customer support. We will respond to your request within the timeframe prescribed by applicable law. We may require you to verify your identity before processing your request.
9.1 luk789 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls and authentication requirements for personnel, regular security assessments and penetration testing, and staff training on data protection obligations.
9.2 While luk789 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. luk789 cannot guarantee absolute security but is committed to promptly addressing any security incidents that may arise.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, luk789 will notify you and the National Privacy Commission in accordance with applicable legal requirements.
10.1 The luk789 Platform is strictly intended for adults aged 21 years and above. luk789 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account.
10.2 If you believe that a minor has registered on the luk789 Platform or that we have inadvertently collected personal data from a minor, please contact our support team immediately so that we can take appropriate action.
11.1 The luk789 Platform may contain links to third-party websites or services for informational purposes. luk789 is not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11.2 The inclusion of any link on the luk789 Platform does not imply endorsement by luk789 of the linked site or service.
12.1 luk789 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, luk789 will provide reasonable notice to registered members via email or in-platform notification prior to the changes taking effect.
12.2 The date of the most recent revision is indicated at the top of this Policy. Your continued use of the luk789 Platform following notification of any changes constitutes your acceptance of the revised Policy.
12.3 We encourage you to review this Policy periodically to stay informed about how luk789 is protecting your personal data.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way luk789 handles your personal data, please contact our Data Protection Officer or customer support team. Our support team is available 24 hours a day, 7 days a week, 365 days a year.
13.2 You may reach us by email at: [email protected]
Effective Date: January 1, 2026. This Policy supersedes all prior versions. 21+ Please gamble responsibly.
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